ANY REFUNDS MADE WILL HAVE 5% DEDUCTED FROM TOTAL OF ORDER TO ACCOUNT FOR FEES FROM ORIGINAL ORDER. THIS INCLUDES ORDERS MADE BY MISTAKE OR IN ERROR.
RETURNS: Please contact firstname.lastname@example.org within 48 hours of receiving your shipment if you received your order damaged (Printer burns or loss of ink are not considered damaged. Books that will grade out at 9.2 are not considered damaged). Your return will not be accepted if you fail to inform us about the damage within 48 hours of receiving your order. Returns are only accepted for damaged books.
Once returned books are received, refunds will be issued within 5 business days.